F.A.Q

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Q:What’s the payment Method?

A:Pay with credit card(Visa,Master,JCB,AE),Western Union(Cash,debit card) and Moneygram are accepted.

Q: Is it secure to order on our online store?
A:Your payment details will be encrypted securely by 128bit Trustwave SSL. please feel free to purchase.

Q: What’s the shipping cost ?
A:All of our items are free shipping.

Q:How long does it take to ship to my house?
A:In general ,it will take about 8-15 business days or 4-7 business days with faster shipping.

Q:How much would $(US dollar) used be in my currency?
A:Price marked on our website is $(US dollar) ,please Click Here $€£¥ƒ to get current currency converter

Q:Do I need to pay the sales tax? 
A:No, there is no sales tax on our site.

Q:If these shoes come in their original boxes? 
A:Yes.

Q: How can i make a return or exchang? 
A: Return or Exchang is accepted, you can contact us for exchange or return. Our return policy is within the first 2 weeks after you receive the product. The product must not
be worn or damage. If for any reason you are not satisfied with the item, but the fault are not caused by us, you should pay for the shipping fee and the bank service charges
for item exchange. If you request for a refund, we will deduct the the shipping fee from your account. But if factual proof that fault were caused by us, we would take a full
responsibility and would not charge any additional fee.

Q:Do you ship to my country?
A:If your country is on this list, congrats!!! We will ship to you and you can enjoy all that we offer!

 North America  United States, Canada,  Mexico
 Europe United Kingdom,   Andorra,   Armenia,   Austria,   Belarus,   Belgium,   Bosnia And Herzegovina,   Bulgaria,   Croatia,   Cyprus,   Czech Republic,   Denmark,   Estonia,   Faroe Islands,   Finland,   France,   Georgia,   Germany,   Bibraltar,   Greece,   Greenland,   Guadeloupe,   Guernsey,   Hungary,   Iceland,   Ireland,   Isle Of Man,   Italy,   Jersey,   Latvia,   Liechtenstein,   Lithuania,   Luxembourg,   Macedonia, Republic Of,   Malta,   Moldova, Republic Of,   Monaco,   Montenegro,   Netherlands,   Norway,   Poland,   Portugal,   Reunion,   Romania,   Servia,   Slovakia,   Slovenia,   Spain,   Sweden,   Switzerland,   Turkey,   Ukraine,   Aland Islands,   Bouvet Island,   Holy See (Vatican City State),   San Marino
 Africa  Angola,   Botswana,   Republic of Cameroon,   Comoros,   Congo,   Cote d’ivoire,   Egypt,   Ethiopia,   Gambia,   Ghana,   Kenya,   Liberia,   Madagascar,   Mauritius,   Morocco,   Mozambique,   Namibia,   Niger,   Nigeria,   Rwanda,   Sao Tome And Principe,   Senegal,   Seychelles,   South Africa,   Tanzania, United Republic Of,   Tunisia,   Uganda,   Zambia,   Zimbabwe,   Benin,   Burkina Faso,   Burundi,   Cape Verde,   Central African Republic,   Chad,   Congo, The Democratic Republic of The,   Djibouti,   Equatorial Guinea,   Eritrea,   Gabon,   Guinea,   Guinea Bissau,   Lesotho,   Libyan Arab Jamahiriya,   Malawi,   Mali,   Mauritania,   Mayotte,   Saint Helena,   Sierra Leone,   Somalia,   Sudan,   Svalbard And Jan Mayen,   Swaziland,   Togo,   Western Sahara
 South America  Argentina,   Bolivia,   Brazil,   Colombia,   Ecuador,   Guyana,   Netherlands Antilles,   Paraguay,   Suriname,   Uruguay,   Venezuela,   Falkland Islands (Malvinas),   French Guiana
 Central America  Aruba,   Antigua And Barbuda,   Bahamas,   Barbados,   Belize,   Bermuda,   Cayman Islands,   Costa Rica,   Curacao,   Dominica,   Dominican Republic,   El Salvador,   Grenada,   Haiti,   Honduras,   Jamaica,   Nicaragua,   Panama,   Saint Kitts And Nevis,   Saint Lucia,   Saint Martin,   Sint Maarten,   St. Vincent,   Trinidad and Tobago,   Turks and Caicos Islands,   Virgin Islands, British,   Anguilla,   Cuba,   Martinique,   Montserrat,   Saint Barthelemy,   Saint Pierre And Miquelon,   United States Minor Outlying Islands
 Oceania  Australia,   Fiji,   French Polynesia,   New Zealand,   Papua New Guinea,   Samoa,   Vanuatu,   Cook Islands,   Kiribati,   Nauru,   New Caledonia,   Niue,   Norfolk Island,   Pitcairn,   Solomon Islands,   Timor Leste,   Tokelau,   Tonga,   Tuvalu,   Wallis And Futuna
 Asia  Azerbaijan,   Bangladesh,   Bahrain,   Bhutan,   Brunei,   Cambodia,   China,   Hong Kong,   India,    ,   Israel,   Japan,   Jordan,   Kazakhstan,   Kuwait,   Kyrgyzstan,   Lebanon,   Macao,   Malaysia,   Maldives,   Mongolia,   Myanmar,   Nepal,   Oman,   Pakistan,   Palestinian Terriroty, Occupied,   Phillipines,   Qatar,   Russia,    ,   Singapore,   South Korea,   Sri Lanka,   Syria,   Taiwan,   Thailand,   Turkmenistan,   United Arab Emirates,   Uzbekistan,   Vietnam,   Yemen,   Afghanistan,   British Indian Ocean Territory,   Christmas Island,   Cocos (Keeling) Islands,   Iran, Islamic Republic Of,   Iraq,   Korea, Democratic People’s Republic Of,   Lao People’s Democratic Republic,   Tajikistan
 Other Countries  French Southern Territories,   Heard Island And Mcdonald Islands,   South Georgia and the South Sandwich Islands

Please feel free to contact us if you have more questions:

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8 Responses to “F.A.Q”

  1. Natchezmadepain601 October 15, 2017 at 4:42 am Permalink

    Help.. where is my order receipt?????

    • NewJordans2015 October 15, 2017 at 10:09 am Permalink

      Thank you for your purchase, it will take about 4-7 business days to delivery

  2. reginatrotter47 November 9, 2017 at 3:20 am Permalink

    OK my order was completed October 28,2017 and my order #40016 when will my order be shipped out its been about two weeks now?????

  3. Swati November 11, 2017 at 9:08 am Permalink

    How do I get the tracking number for my order

  4. blake.sadeem November 14, 2017 at 6:58 am Permalink

    when will my order come i ordered last night.

    • NewJordans2015 November 14, 2017 at 3:19 pm Permalink

      it will take about 8-15 business days to delivery or 4-7 business days with faster shipping

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